Terms and Conditions

Last updated 9 October 2026

These terms are a contract between you and New Driver Programme LTD for your use of the SignBuddy app. Please read them. By using SignBuddy you agree to them. If you don't agree, don't use the app.

1. Who we are

SignBuddy is run by New Driver Programme LTD, a company registered in England and Wales under company number 09981078, with its registered office at 3 Weekley Wood Close, Kettering, Northamptonshire, NN14 1UQ, United Kingdom ("we", "us", "our"). You can contact us at reply@newdriverprogramme.com.

2. Who can use SignBuddy

(a) You must be 13 or over to use SignBuddy.

(b) If you are under 18, please make sure a parent or guardian is happy for you to use it.

(c) You need an account to use SignBuddy. You must give accurate details and keep your login secure. You are responsible for activity on your account.

3. What SignBuddy is, and isn't

(a) SignBuddy is a free learning app for UK road signs. It includes a Daily Sign, flashcards, mock tests and a Collection.

(b) SignBuddy is not affiliated with, endorsed by or connected to the Driver and Vehicle Standards Agency (DVSA), the DVLA or any government body.

(c) SignBuddy covers road signs only. It does not cover the whole theory test, the hazard perception test or the practical test. Use official materials, including The Highway Code and Know Your Traffic Signs, alongside it.

(d) Readiness scores and mock test results are a guide to your revision. They do not guarantee you will pass any test.

(e) We work to keep content accurate and up to date. Road signs and rules change, and if you spot an error please tell us at reply@newdriverprogramme.com.

4. Price

(a) SignBuddy is free. There are no in-app purchases and no subscription.

(b) If we ever introduce paid features, we will tell you clearly first and you will never be charged without agreeing to it.

(c) Other products we mention in the app, such as RouteBuddy, have their own terms and prices. Read those before signing up.

5. Coins, rewards and streaks

(a) Coins, golds, badges, streaks, streak freezes, chests and cosmetic items are part of the game. They are earned through practice and cannot be bought, sold, transferred or exchanged for money or anything outside the app.

(b) They have no monetary value and you do not own them. You have a licence to use them in SignBuddy while these terms apply.

(c) We may change how they work, including rewards, prices in coins and limited-time items, to keep the game fair and working. We will not remove progress you have earned without a good reason, such as fixing an error or misuse.

6. Sharing

SignBuddy lets you share your mock test results. When you share, you choose where it goes and that platform's terms apply. Don't share anything that includes other people's personal details without their permission.

7. Parent sharing

(a) You can invite one or more people, such as a parent, to receive a weekly email about your progress.

(b) Only invite people you know who are happy to receive it. We ask them to confirm before we send anything, and they can stop the emails at any time.

(c) You can stop sharing in Settings at any time.

8. Using SignBuddy fairly

You must not:

(a) copy, sell, rent or redistribute the app or its content, except through sharing features we provide;

(b) reverse engineer, decompile or try to extract the source code, except where the law allows;

(c) use bots, scripts or exploits to earn coins, streaks or rewards, or to interfere with the Daily Sign;

(d) try to access other people's accounts or our systems without permission;

(e) use the app for anything unlawful.

We may suspend or close an account that breaks these rules. We will tell you why unless the law or a security reason prevents it.

9. Intellectual property

(a) The app, its design, the mascot, game artwork, text and software belong to us or our licensors.

(b) Road sign images are Crown copyright and reproduced under the Open Government Licence v3.0. Their use does not imply any endorsement by the Crown or any government department.

(c) We give you a personal, non-exclusive, non-transferable licence to use SignBuddy on devices you own or control, for your own non-commercial learning.

(d) Apple's and Google's app store terms also apply to how you download and use the app.

10. Availability and changes

(a) We aim to keep SignBuddy running but cannot promise it will always be available or error-free. We may need to pause it for maintenance or updates.

(b) We may update the app and its features. Some updates may be needed to keep using it.

(c) We may close SignBuddy. If we do, we will give you at least 30 days' notice where we can and tell you how to request a copy of your data.

11. Our responsibility to you

(a) Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under English law.

(b) Nothing in these terms affects your statutory rights as a consumer, including under the Consumer Rights Act 2015. If digital content we supply damages your device or other digital content because we did not use reasonable care and skill, we will repair the damage or compensate you.

(c) SignBuddy is for private use. We are not responsible for business losses.

(d) We are not responsible for test results, missed test dates, or decisions you make based on readiness scores or mock tests.

(e) We are not responsible for losses that were not foreseeable when you started using the app, or that are caused by events outside our reasonable control.

12. Ending these terms

(a) You can stop using SignBuddy at any time. You can delete your account in Settings > Account > Delete my account.

(b) When your account is deleted, your progress, coins and rewards are deleted too and cannot be restored.

(c) We may end these terms or close your account as set out in clauses 8 and 10.

13. Changes to these terms

We may update these terms, for example to reflect new features or changes in the law. We will tell you in the app before material changes take effect. If you keep using SignBuddy after that, the new terms apply. If you don't agree, you can delete your account.

14. Your personal data

Our Privacy Policy explains how we use your personal data, your rights and how to request a copy of your data. It is not part of this contract.

15. Complaints and disputes

(a) If you have a problem, contact us at reply@newdriverprogramme.com and we will try to sort it out.

(b) These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

16. General

(a) We may transfer our rights and obligations under these terms to another organisation. Your rights will not be affected.

(b) You may not transfer your rights under these terms.

(c) No one else has rights under these terms under the Contracts (Rights of Third Parties) Act 1999.

(d) If a court finds part of these terms unlawful, the rest stays in force.

(e) If we don't enforce a term straight away, we can still enforce it later.